All returned items will be inspected and a determination will be made if eligibility of requirements are met for credit or exchange. Return processing may take up to 5 business days from the time your return is received.

RETURNING A DEFECTIVE ITEM

Defective products may be returned within 6 months of purchase (products may be credited or exchanged at our discretion).

RETURNING A NON-DEFECTIVE ITEM

Non-defective items may be returned within 60 days of original invoice date if product is not a seasonal item (like shovels, salt, fans, heaters, holiday items etc) & product is not discontinued.

There will be a 15% restocking fee for all non-defective items returned (unless we shipped by mistake)

HOW TO RETURN A PRODUCT

Before returning a product, you need to first obtain a Return Merchandise Authorization from our customer service department.

To request a return:

FILL OUT THIS FORM  

Or call 718-596-6400 during business hours

●    Products must be returned in their original packaging

●    We will not accept items that have retail prices on them or partial cases (unless if they are damaged)

Please give the return to our driver or send your returns to:

Premium Supply Distributors LLC Attention: RMA Product Returns 4700 Northern Blvd, Long Island City, NY, 11101

Upon receipt of your return, Premium Supply Distributors will exchange, issue a credit or a refund of the purchase price paid,subject to this policy.

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Main points:

• Defective products may be returned within 6 months of purchase 
• Non-defective items may be returned within 60 days of purchase  (if product is not a seasonal item & not discontinued)
• Before returning a product, customer needs to first obtain a Return Merchandise Authorization from our customer service department.
• Products must be returned in their original packaging
• We will not accept items that have retail prices on them or partial cases.